Handling of personal data
1. Who is responsible for the handling of data?
Identity REIAL CLUB DEPORTIU ESPANYOL DE BARCELONA, S.A.D.
Address: Avenida del Baix Llobregat, 100. Cornellà de Llobregat (08940).
2. What data is provided?
Personal identification and contact data: Name, surname, telephone, postal address, email address and date of birth.
Data related to social and personal circumstances that may affect the benefits that may be obtained as a member/season ticket holder, and other benefits from the club.
Economic and financial data: Means of payment used for the registration fee, renewals and transactions carried out for RCDE products and services.
The connection, geolocation and navigation data provided by cookies, or the permissions that have been assigned to the browser from which the web page is accessed, may be captured if accessed by mobile phone.
Academic and professional data: Training/qualifications, professional experience.
Other types of information that are relevant for a possible incident, investigation or claim.
The information and data that you have provided are considered to be accurate and truthful. RCDE reserves the right to exclude from the club’s services those parties who have provided false information, without prejudice to legal action being taken. You will be solely responsible for any false or inaccurate statements made, and for any damages that this causes to RCDE or third parties.
The data provided through the forms that are indicated as mandatory (*), will be compulsory, unless otherwise indicated, in such a way that the omission of any of the data requested may make it impossible for us to attend your request.
3. For what purposes do we handle your data?
Your personal data will be used for the following purposes:
Reasons Legal standing
Requests, queries and/or questions. To manage and attend to your possible requests, queries and/or questions that you send us. This information will allow the club to provide a response and make available solutions that suit your needs. The club undertakes to process the data obtained and provided by you as long as they are necessary for the purpose described. The process may be carried out based on your consent when sending us your query, request and/or consultation and/or based on A request for possible pre-contractual measures.
Members/Season ticket holders. To comply with the contractual relationship and its maintenance, with legal obligations applicable, and in particular, handle registration/cancellation as a member/season ticket holder, renewals, data updates, discounts, adjudication of seats when appropriate, economic, accounting, fiscal and administrative management, data collection management, issuance of the corresponding membership card, application of season ticket holder benefits, access to the membership area of the club website, requests for tickets to the Ciutat Esportiva Dani Jarque, ticket management for the RCDE Stadium and when traveling outside the stadium, control of access to the facilities and matches, management of infractions of the disciplinary regulations, as well as the sending of club communications that are of interest and necessary for the execution of the contract, informing of renewal periods, deadlines to improve seats, dates for bank charges, advantages available, etc. The process is necessary for the execution of a contractual relationship in which you are a party, and/or based on the legitimate interest that the club have to guarantee the correct undertaking and security in our activities, as well as when necessary to ensure public interests and legal obligations and comply with the regulations to which we are subject (among others, Law 19/2007 against violence, racism, xenophobia and intolerance in sport).
Ticket purchases for matches or events To comply with the contractual relationship and its maintenance, with legal obligations applicable, and in particular, manage the relationship with the club and the deriving obligations of economic, accounting, fiscal and administrative management, collection management, issuance of the corresponding ticket, access to the facilities and matches/events, as well as security for matches outside of our facilities, management of infractions of the disciplinary regulations, as well as the sending of communications of interest and necessary for the execution of the contract, etc. The process is necessary for the execution of a contractual relationship in which you are a party, and/or based on the legitimate interest that the club have to guarantee the correct undertaking and security in our activities, as well as when necessary to ensure public interests and legal obligations and comply with the regulations to which we are subject (among others, Law 19/2007 against violence, racism, xenophobia and intolerance in sport).
RCDE Store. Comply with the contractual relationship and its maintenance, as well as the applicable legislation and, in particular, manage the relationship with the club and the derived obligations, economic, accounting, fiscal and administrative management, management of collections, delivery, returns, etc. The process is necessary for the execution of a contractual relationship in which you are a party, as well as for compliance with the regulations to which we are subject.
Escola RCDE. To comply with the contractual relationship and its maintenance, as well as the applicable legislation and, in particular, process registration to the RCDE Football School (Escola RCDE), as well as carry out the procedures deriving from participation. RCDE informs you that, in the undertaking of the activities of the RCDE Football School, in order to promote the activities and events of the school on social networks, the club's website and other media, photographs and videos may be taken in which the participants appear individually or in a group. The corresponding consent will always be requested. The process is necessary for the execution of a contractual relationship in which you are a party, as well as for compliance with the regulations to which we are subject and based on the provision of consent.
Prize draws, competitions, promotions and games. If you participate, we will process your personal data to manage your participation in prize draws, contests, promotions and games carried out by the club, as well as to monitor them. The process can be carried out based on your consent and/or based on the request for possible pre-contractual measures.
Personnel selection. In the event that you send us your CV, we will handle your personal data in order to assess and manage your job application and, where appropriate, carry out the necessary actions for the selection and hiring of personnel, in order to offer you positions that fit your profile. The process can be carried out based on your consent by sending us your CV and/or based on the request for possible pre-contractual measures.
Communications and commercial offers regarding similar products or services similar. To the extent permitted by law, and provided that you have not expressed objection, we will use your data to send you commercial and/or promotional communications via email or SMS, internet, etc., about products and services similar to those that you have contracted with us. The process is carried out based on the legitimate interest that the club holds and, in relation to those communications and offers sent electronically, by virtue of the provisions of Law 34/2002, of July 11, regarding information services and electronic commerce. We will process your personal information for these purposes providing you do not object to the process.
Provided that your consent has been given, your data and personal information may be profiled in order to create a profile of your interests and preferences, to personalise the commercial and / or promotional communications that you have consented to receive.
Your data and personal information obtained through any Website, Web Form or Application that is made available, or the contracting of products and services, may be the subject of automated decisions as well as the creation of profiles, including through automatic techniques that use current data, cookie, historical and statistical browsing data, plus data that can be obtained through other sources of information (third-party sources and social networks), for the optimisation of product offers, prices and new proposals, through segmentation into different groups in relation to common patterns.
The elaboration of these profiles will not suppose transcendent legal consequences for the user. They will only influence the type of commercial and/or proportional communications sent.
We remind you that you may withdraw the consent granted in relation to the aforementioned process at any time.
5. How long will my data be stored for?
The criteria we follow for this is determined by; (a) the purpose of the data collected and the fulfilment of that purpose (e.g., for the duration of our relationship); (b) the reasons for which the data is collected (e.g., in case of consent, which may be revoked at any time); and (c) mandatory storage periods according to contractual and regulatory requirements.
In some cases, we may keep your data for the period necessary for the formulation, exercise or defence against claims, requirements, responsibilities and legal or contractual obligations, with the data being duly blocked upon completion.
6. Who may receive communicated data?
Your personal data will not be disclosed to third parties without your express consent. However, depending on the purposes for which the personal information is collected, the following people may access such information, indistinctly:
Employees and/or collaborators authorised by RCDE, always subject to the applicable data protection regulations.
Financial entities for the management of collections and payments.
Competent bodies and/or authorities, insurance companies, the relevant security forces and bodies, in cases where there is a legal requirement and/or obligation.
hird party service providers that process information as data processors. The corresponding handling contract has been entered into in accordance with the personal data protection regulations:
Collaborating companies for ticket sales.
Professionals and legal advice, consulting and/or auditing companies.
‘Correos’ postal service and other courier and postal delivery management companies.
Information technology services, such as platform providers, hosting services, maintenance and support for our databases, as well as our software and applications that may contain data about you.
Prize draw and contest management services.
Other providers that may complement or replace those previously listed.
7. What data protection rights do users have?
We remind you that you have the following rights:
Right to request access to personal data: You may ask us if we are processing your data and access it.
Right to request rectification if the data is inaccurate, or to complete any data that is incomplete.
Right to request the deletion of your data.
Right to request the limitation of processing: In this case we will only keep data for the exercising or defence of claims.
Right to object to processing: Upon your request, we will stop processing your personal data, with the exception that it must continue to be processed for legitimate reasons or for the exercising or defence of possible claims
Right to data portability: If you wish for your data to be processed by another data handler whenever it is technically possible for us, we will facilitate the transfer of your data to the new handler.
Right not to be the subject of a decision based solely on the automated processing of your personal data.
We remind you that the consent that you give us is always voluntary, and you may freely revoke it at any time. Likewise, if you consider it appropriate, you may file a claim with the Spanish Data Protection Agency (
To exercise your rights, you may contact us by sending an email to
9. Additional information
Data of minors. RCDE will not collect or process the personal data of minors under 14 years of age, without complying with the requirements established in the applicable data protection regulations, in relation to compliance with the duty to inform, and the obtaining of those consents that are necessary.
Date of last update: october 2021